KiloClawPowered by OpenClaw
Back to Cookbook

Chargeback Evidence Compiler and Dispute Tool

aka “Chargeback Defender”

Auto-compile evidence and fight disputes before they cost you $2.40 per dollar

When a dispute hits, the hard part is collecting the right evidence fast. This recipe gathers order records, delivery proof, and customer messages into a processor-ready evidence pack for review or submission.

House RecipeWork5 min setup
Try in KiloClawFree 7-day trial

INGREDIENTS

✉️Email✈️Telegram💬Slack

PROMPT

Set up chargeback defense for my ecommerce store. Monitor for new disputes on [Stripe/PayPal/Shopify Payments]. When a dispute opens: (1) pull the original order details from my store, (2) pull shipping tracking and delivery confirmation, (3) pull customer communication from my support system, (4) compile an evidence package in the format the payment processor expects, and (5) alert me via [Telegram/Slack/email] with the review packet before submission. Track dispute win rates. Also flag incoming orders for manual review when they match the fraud signals I specify.

How It Works

Your Claw monitors for new disputes across your payment processors. When

one appears, it pulls order details, shipping tracking and delivery

confirmation, customer communication history, and any relevant policy

documentation, then assembles an evidence package in the format that

processor expects.

What You Get

  • Dispute detection across Stripe, PayPal, and platform-native processors
  • Evidence compilation: order details, tracking, delivery proof, and communication history
  • Processor-specific formatting guidance or draft submissions
  • Alerts with a review packet before final submission
  • Win/loss tracking and dispute analytics
  • Optional fraud-risk flags on new orders

Setup Steps

  1. Connect your payment processors
  2. Connect your store for order and shipping data
  3. Connect your support or email system for communication history
  4. Define the review workflow for dispute responses
  5. Test on historical disputes before trusting it on live ones

Tips

  • Fast assembly matters because response windows are short
  • Delivery confirmation is strong evidence for 'item not received' cases
  • Keep customer communication accessible and searchable
  • Not every case is worth fighting — track win rate by dispute type
  • Use fraud flags as triage inputs, not automatic rejection logic
Tags:#ecommerce#fraud#chargebacks#payments#risk-management

Related Recipes

Morning Brief

Every KPI from every channel in one report before your coffee gets cold

Stop logging into 6 platforms every morning. Your Claw pulls yesterday's numbers from all your sales channels, ad platforms, and email tools, then delivers a single dashboard with the metrics that actually matter.

Work5 min setup

WISMO Resolver

Handle “where’s my order?” without opening every ticket by hand

WISMO — 'Where Is My Order?' — is one of the most repetitive ecommerce support requests. This recipe looks up tracking, drafts or sends a response, and escalates anything ambiguous to you.

Work5 min setup

Daily Loss Circuit Breaker

Stop the bleed before tilt takes over

Many day traders describe a predictable blow-up pattern: a normal loss turns into an abnormal red day because they keep trading while emotionally compromised. This recipe enforces a hard "done for the day" rule once a daily loss limit (in $ or R) is hit.

Personal5 min setup

Post-Loss Cooldown

Force a pause after a loss to prevent revenge trades

Traders often report that their next trade after a loss is lower quality and more emotional. This recipe enforces a short cooldown and optionally reduces size after a loss.

Personal3 min setup