Handle “where’s my order?” without opening every ticket by hand
WISMO — 'Where Is My Order?' — is one of the most repetitive ecommerce support requests. This recipe looks up tracking, drafts or sends a response, and escalates anything ambiguous to you.
Set up customer service handling for my ecommerce store. Monitor my support inbox at [email/helpdesk] for incoming tickets. Classify each ticket: WISMO (order status), returns, product questions, or other. For WISMO tickets: look up the order in [Shopify/WooCommerce/Amazon], pull tracking data from the carrier or store tracking source, and draft or send a personalized response with the customer's name, order details, and current shipping status. For returns and product questions: draft a response using my store policies at [URL or paste policies]. Escalate anything delayed, exceptioned, or low-confidence. Send me a weekly summary of ticket volume and auto-resolve rate.
Your Claw monitors incoming support tickets from email, helpdesks, or
platform inboxes. When it spots an order-status question, it looks up the
order, checks tracking, and prepares a personalized reply with the latest
status and next step.
Request reviews consistently and catch bad ones before they spread
Systematically request reviews after delivery, monitor new feedback across the channels you care about, and draft responses when something needs human attention.
Process returns in 60 seconds instead of 15 minutes
Automate the return workflow: check policy eligibility, draft or approve next steps, generate labels, queue refunds, update inventory, and notify the customer. Best used with review rules, not blind auto-approval.
Local-first AI assistant that automates small daily tasks safely on your device
A personal, local-first AI assistant that automates small daily tasks—organizing files, setting reminders, and monitoring system events—without touching sensitive data or taking risky actions without your approval.
Email and calendar without leaving your terminal
Full Gmail control via the gog CLI. Read, send, search, organize emails. Create events, set reminders, RSVP to invitations. All from natural language or CLI commands.