Find upsell signals hiding in product data
Product usage data lives in tools your sales team can't access. This skill bridges the gap — surfacing expansion signals from usage patterns and triggering alerts when accounts are ready for upsell conversations.
Create a skill called "Expansion Scout". Connect to my product analytics and monitor customer accounts for expansion signals. Detect: usage approaching plan limits (>80% of seats, storage, API calls), new departments or teams adopting, power users emerging (top 10% by usage), feature requests for premium capabilities, increasing API usage, and new use case patterns. Sync key usage metrics to CRM account records. Alert AMs/CSMs when accounts cross expansion thresholds. For each signal, provide: signal type, strength, recommended next step, and suggested messaging. Monthly report: expansion-ready accounts, total expansion pipeline value, and conversion rate from signal to closed upsell.
The skill monitors product usage patterns for signals that indicate expansion
readiness: approaching usage limits, power users emerging, new teams adopting,
or feature requests for premium capabilities.
See exactly where you can grow inside existing accounts
A large share of SaaS growth comes from expansion, but most teams can't see where the opportunities are. This skill maps product penetration, identifies untouched departments, and surfaces cross-sell opportunities in your install base.
Spot at-risk renewals 120 days out, not 12
Customer health scores lie. This skill combines product usage, support patterns, engagement trends, and stakeholder changes into a predictive model that catches churn risk months before renewal — when you can still do something about it.
Local-first AI assistant that automates small daily tasks safely on your device
A personal, local-first AI assistant that automates small daily tasks—organizing files, setting reminders, and monitoring system events—without touching sensitive data or taking risky actions without your approval.
From "I need help" to a complete request kit
The accommodations process can feel overwhelming — unclear forms, vague documentation requirements, and the stress of self-advocacy. This skill maps your barriers to specific accommodations, builds a document checklist, and drafts the outreach emails so you can focus on school, not paperwork.